Significant, client-driven changes in legal delivery are occurring around the globe, putting pressure on traditional ways of doing business. Learn the process for taking the first steps in innovation, the knowledge and skills for leading a culture of innovation and the metrics to measure the feasibility of innovation, outcomes and mitigate risk.
‘Winging it’ and copying the competition is no longer an option. Only with a sound strategy can legal organisations carve a distinctive, purposeful and profitable position in this increasingly crowded and complex market. Here are the tools to plan a successful strategy for your organisation.
This is the ‘how to’ of building client relationships. A hands-on approach to building a profile, developing a pipeline of prospects, pitching and pricing to existing and prospective clients and ongoing relationship building. You will become a trusted advisor and develop a client management plan.
Proven insights from a client perspective are priceless. In this subject, you’ll harness these into a strategic approach, to grow your practice, profits and professional relationships.
Pricing strategies become much more sophisticated. Learn the latest in responding to competitive markets, commercially savvy clients, and pricing that reflects true value.
Think you know legal services? Think again. Grounded in data-based decisions, this subject is the blueprint for next-gen legal operations. Practically-focused, we’ll cover the essentials in legal services operations, ranging from the business of legal delivery, maximising efficiency and effectiveness, continuous improvement, using data and metrics, technology, and more.
Here you’ll learn what it takes to advance your knowledge about how operational excellence can transform legal services and increase the efficiency of in-house legal teams. Discover how metrics can allow legal professionals to gain much deeper insight into operational and financial performance.
The workforce of the future is being formed by the management decisions of today. Using a wide range of case studies and resources, this subject will consider the practical challenges of a multi-generational workforce, the paradox of being both profitable today and ready for tomorrow and the different ways to communicate your insights to stakeholders. We can’t know what the future will look like, but we can use the best of workforce planning approaches to get ready.
The role of technology in delivering legal services is a hot topic. Taught 100% online, this subject is designed to provide a robust understanding of the technologies relevant to applications in the business and practice of law.
Operational Excellence: Operations & Continuous Improvement
Think you know legal services? Think again. Grounded in data-based decisions, this subject is the blueprint for next-gen legal operations.Download Brochure
Innovation: Market-Driven Transformation of Legal Services
Learn the process for taking the first steps in innovation, the knowledge and skills for leading a culture of innovation.Download Brochure
Business Strategy: Planning For Success
Only with a sound strategy can legal organisations carve a distinctive, purposeful and profitable position in this increasingly crowded and complex market.Download Brochure